1,200 merchants involved in e-commerce payment and fraud management*
Special properties
Fraud professionals
Supplementary notes
*Number of participants in the study. The exact number of respondents to this question was not specified by the source. Respondents to this question were fraud professionals.
The study included retailers in North America, Europe, Asia-Pacific and Latin America based in 38 countries.
The source reported the years based on the report release date, not on the year when the survey was conducted.
Citation formats
Top challenges in e-commerce fraud management worldwide 2025
Effectively using data to manage fraud was the main challenge in fraud management, reported by a ***** of online merchants. Fraud AI/machine learning accuracy and gaps in fraud tool capabilities and features followed, with ** percent of merchants reporting each of these challenges.
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Merchant Risk Council. (June 2, 2026). Main challenges in e-commerce impacting merchant fraud management worldwide in 2025 [Graph]. In Statista. Retrieved September 01, 2026, from https://www.statista.com/statistics/1381442/challenges-managing-e-commerce-fraud/
Merchant Risk Council. "Main challenges in e-commerce impacting merchant fraud management worldwide in 2025." Chart. June 2, 2026. Statista. Accessed September 01, 2026. https://www.statista.com/statistics/1381442/challenges-managing-e-commerce-fraud/
Merchant Risk Council. (2026). Main challenges in e-commerce impacting merchant fraud management worldwide in 2025. Statista. Statista Inc.. Accessed: September 01, 2026. https://www.statista.com/statistics/1381442/challenges-managing-e-commerce-fraud/
Merchant Risk Council. "Main Challenges in E-commerce Impacting Merchant Fraud Management Worldwide in 2025." Statista, Statista Inc., 2 Jun 2026, https://www.statista.com/statistics/1381442/challenges-managing-e-commerce-fraud/
Merchant Risk Council, Main challenges in e-commerce impacting merchant fraud management worldwide in 2025 Statista, https://www.statista.com/statistics/1381442/challenges-managing-e-commerce-fraud/ (last visited September 01, 2026)
Main challenges in e-commerce impacting merchant fraud management worldwide in 2025 [Graph], Merchant Risk Council, June 2, 2026. [Online]. Available: https://www.statista.com/statistics/1381442/challenges-managing-e-commerce-fraud/