Key insights

Detailed statistics
Most-used AI technology by retail enterprises in France 2021-2024, by type

Detailed statistics
Main activity sectors of AI startups in France 2024
- B2C e-commerce companies having fully implemented AI in France
- %

Detailed statistics
Use of AI in B2C e-commerce operations in France 2026
Editor’s Picks
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Current statistics on this topic
Further recommended statistics
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Premium Statistic
Use of GenAI for shopping 2026, by generation

Use of GenAI for shopping 2026, by generation
Share of generative artificial intelligence (GenAI) users for shopping worldwide in 2026, by generation
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Premium Statistic
How consumers use AI in their shopping journey worldwide 2025

How consumers use AI in their shopping journey worldwide 2025
How consumers use artificial intelligence (AI) in their shopping journey worldwide in 2025
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Premium Statistic
Online shoppers likeliness to use AI-powered features in the U.S. and Canada 2024

Online shoppers likeliness to use AI-powered features in the U.S. and Canada 2024
Online shoppers likeliness to use AI-powered shopping features in the United States and Canada in 2024
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Premium Statistic
Shoppers planning to use AI tools for holiday shopping in the U.S. 2025

Shoppers planning to use AI tools for holiday shopping in the U.S. 2025
Shoppers planning to use artificial intelligence (AI) tools for holiday shopping in the United States in 2025
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Premium Statistic
Buyers expecting GenAI to change online shopping in U.S. and UK 2024, by generation

Buyers expecting GenAI to change online shopping in U.S. and UK 2024, by generation
Share of shoppers expecting generative artificial intelligence (GenAI) to change how they shop online in the United States and the United Kingdom in 2024, by generation
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Premium Statistic
Generative AI use and awareness in online shopping 2023-2025

Generative AI use and awareness in online shopping 2023-2025
Consumer awareness and use of generative artificial intelligence (Gen AI) in online shopping from 2023 to 2025
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Premium Statistic
Online shopping market retail sales volume in China 2015-2025

Online shopping market retail sales volume in China 2015-2025
Retail sales volume of China's online shopping market from 2015 to 2025 (in trillion yuan)
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Premium Statistic
Preferred starting points for online shopping journeys worldwide 2026

Preferred starting points for online shopping journeys worldwide 2026
Preferred places to start the online shopping journey among consumers worldwide in 2026
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Premium Statistic
Interest in AI during the shopping process worldwide 2024, by generation

Interest in AI during the shopping process worldwide 2024, by generation
Share of consumers interested in artificial intelligence (AI) during the shopping process worldwide in 2024, by generation
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Premium Statistic
Fashion shoppers that would use quick commerce in 2025, by country

Fashion shoppers that would use quick commerce in 2025, by country
Online fashion shoppers that would use quick commerce for special occasions in 2025, by country
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Premium Statistic
Opinions on sharing information with AI in online shopping worldwide 2026

Opinions on sharing information with AI in online shopping worldwide 2026
Attitudes toward sharing information with AI in online shopping worldwide in 2026
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Premium Statistic
Consumers using generative AI for shopping in the United States 2025, by generation

Consumers using generative AI for shopping in the United States 2025, by generation
Share of consumers using generative artificial intelligence (AI) for shopping in the United States in 2025, by generation
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Basic Statistic
Consumers who like to use AI for shopping in Germany 2026, by generation

Consumers who like to use AI for shopping in Germany 2026, by generation
Share of internet users who like to use artificial intelligence (AI) for shopping in Germany as of February 2026, by generation
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Basic Statistic
Consumers who like to use AI for shopping in the United Kingdom 2026, by generation

Consumers who like to use AI for shopping in the United Kingdom 2026, by generation
Share of internet users who like to use artificial intelligence (AI) for shopping in the United Kingdom as of February 2026, by generation
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Basic Statistic
Consumers who like to use AI for shopping in the United States 2026, by generation

Consumers who like to use AI for shopping in the United States 2026, by generation
Share of internet users who like to use artificial intelligence (AI) for shopping in the United States as of February 2026, by generation
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Premium Statistic
Usage of artificial intelligence (AI) by construction companies in the U.S. 2023-2026

Usage of artificial intelligence (AI) by construction companies in the U.S. 2023-2026
Share of construction companies using or expecting to use artificial intelligence (AI) in the United States from 2nd half 2023 to 1st half 2026
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Premium Statistic
AI uses in the shopping journey that will become mainstream 2025, by year

AI uses in the shopping journey that will become mainstream 2025, by year
Artificial intelligence (AI) uses in the shopping journey that will become mainstream according to executive retailers in 2025, by year
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Premium Statistic
U.S. and U.K.: GenAI positive impact on online shopping 2025, by purchase situation

U.S. and U.K.: GenAI positive impact on online shopping 2025, by purchase situation
Situations where generative artificial intelligence (GenAI) makes online shopping easier in the United States and the United Kingdom in 2025, by purchase situation
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Premium Statistic
Leading online shopping platforms among Gen Z consumers globally 2026

Leading online shopping platforms among Gen Z consumers globally 2026
Leading online shopping platforms among Gen Z consumers worldwide in 2026
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Premium Statistic
Frequency of online shopping in Japan 2025

Frequency of online shopping in Japan 2025
Frequency of shopping online in Japan as of June 2025
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Premium Statistic
Online sales revenue during selected holidays in Brazil 2025

Online sales revenue during selected holidays in Brazil 2025
Sales revenue generated by online shopping on selected days in Brazil in 2025 (in billion Brazilian reals)
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Premium Statistic
Return rate of online retail shopping in selected countries 2021-2025

Return rate of online retail shopping in selected countries 2021-2025
Return rate of online retail shopping in selected countries in 2021 and 2025
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Premium Statistic
Average online shopping cart value in Turkey 2025, by category

Average online shopping cart value in Turkey 2025, by category
Average value of online shopping cart in Turkey in 2025, by product category (in Turkish lira)
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Premium Statistic
Negative aspects of online shopping according to buyers in Spain 2025

Negative aspects of online shopping according to buyers in Spain 2025
Negative aspects of online shopping according to buyers in Spain in 2025
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Premium Statistic
Share of weekly online shopping activities in Ghana Q2 2025, by type

Share of weekly online shopping activities in Ghana Q2 2025, by type
Share of weekly online shopping activities in Ghana in 2nd quarter 2025, by type
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Premium Statistic
Weekly online shopping activity UAE 2025

Weekly online shopping activity UAE 2025
Weekly online shopping activity in the United Arab Emirates as of 2nd quarter 2025
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Premium Statistic
Weekly online shopping activities in Portugal Q2 2025

Weekly online shopping activities in Portugal Q2 2025
Weekly online shopping activities in Portugal in 2nd quarter 2025
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Premium Statistic
Annual growth of online shopping market GMV in China 2015-2025

Annual growth of online shopping market GMV in China 2015-2025
Annual growth in gross merchandise volume (GMV) of the online shopping market in China from 2015 to 2025
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Premium Statistic
Frequency of shopping online in Poland 2018-2026

Frequency of shopping online in Poland 2018-2026
Frequency of shopping online in Poland from 2018 to 2026
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Premium Statistic
Penetration rate of online shopping in China 2015-2025

Penetration rate of online shopping in China 2015-2025
Penetration rate of online shopping in China from 2015 to 2025
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Premium Statistic
Sources used to discover products and brands among online shoppers Australia 2026

Sources used to discover products and brands among online shoppers Australia 2026
Sources used for product inspiration and brand discovery among online shoppers in Australia in the 12 months to July 2026
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Premium Statistic
Motivations behind building standardized AI integration for retailers worldwide 2025

Motivations behind building standardized AI integration for retailers worldwide 2025
Main motivations behind building standardized artificial intelligence (AI) integration for retail and consumer goods executives worldwide in 2025
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Premium Statistic
Primary advantages of using AI tools for online shopping 2025

Primary advantages of using AI tools for online shopping 2025
Most perceived benefits in using AI assistants for online shopping as of November 2025
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Premium Statistic
Frequency of using AI chat tools in online purchases worldwide 2026

Frequency of using AI chat tools in online purchases worldwide 2026
Frequency of using AI chat tools in online purchases worldwide in 2026
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Premium Statistic
Weekly online shopping activity Saudi Arabia Q2 2025

Weekly online shopping activity Saudi Arabia Q2 2025
Weekly online shopping activity in Saudi Arabia as of the 2nd quarter of 2025
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Premium Statistic
Weekly online shopping activities of internet users in the United States 2025

Weekly online shopping activities of internet users in the United States 2025
Share of internet users who participated in weekly online shopping activities in the United States in 2025
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Premium Statistic
Adoption rate of generative AI H1 2026, by country

Adoption rate of generative AI H1 2026, by country
Adoption rate of generative artificial intelligence (genAI) during the first half of 2026, by country
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Premium Statistic
Frequency of elderly consumers shopping online in Japan 2025

Frequency of elderly consumers shopping online in Japan 2025
Frequency of senior consumers shopping online in Japan as of February 2025
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Premium Statistic
Expected use of agentic AI for shopping among consumer groups in the U.S. 2025

Expected use of agentic AI for shopping among consumer groups in the U.S. 2025
Intended use of agentic artificial intelligence (agentic AI) for shopping among selected consumer groups in the United States in 2025
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Basic Statistic
Turnover of general online shopping malls South Korea 2017-2025

Turnover of general online shopping malls South Korea 2017-2025
Online shopping turnover in general online shopping malls in South Korea from 2017 to 2025 (in trillion South Korean won)
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Premium Statistic
Generational gap in adoption and training of artificial intelligence (AI) 2025

Generational gap in adoption and training of artificial intelligence (AI) 2025
Adoption and training of artificial intelligence (AI) worldwide in 2025, by age groups
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Premium Statistic
U.S. consumers using generative AI for online shopping 2025, by use case

U.S. consumers using generative AI for online shopping 2025, by use case
Share of U.S. consumers using generative AI for online shopping as of February 2025, by use case
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Premium Statistic
Reasons for online grocery shopping South Korea 2025

Reasons for online grocery shopping South Korea 2025
Leading reasons for online grocery shopping in South Korea as of August 2025
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Premium Statistic
Shoppers top concerns about using agentic AI to buy apparel 2025

Shoppers top concerns about using agentic AI to buy apparel 2025
Shoppers main concerns about using agentic artificial intelligence (agentic AI) to buy apparel in 2025
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Premium Statistic
AI usage by real estate companies in the U.S. 2025-2026

AI usage by real estate companies in the U.S. 2025-2026
Share of real estate companies that used artificial intelligence (AI) in the past two weeks in the United States from November 2025 to February 2026
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Premium Statistic
Generative AI usage by real estate companies in the U.S. 2025-2026

Generative AI usage by real estate companies in the U.S. 2025-2026
Share of real estate companies that used generative artificial intelligence (GenAI) in the past six months in the United States from November 2025 to February 2026
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Premium Statistic
Frequency of online non-grocery shopping among consumers Australia 2025

Frequency of online non-grocery shopping among consumers Australia 2025
Frequency of online non-grocery shopping among consumers in Australia in the 12 months to July 2025
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Premium Statistic
Frequency of online grocery shopping among consumers Australia 2025

Frequency of online grocery shopping among consumers Australia 2025
Frequency of online grocery shopping among consumers in Australia in the 12 months to July 2025
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Premium Statistic
Frequency of online grocery shopping among consumers New Zealand 2025

Frequency of online grocery shopping among consumers New Zealand 2025
Frequency of online grocery shopping among consumers in New Zealand in the 12 months to July 2025
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Premium Statistic
Number of households participating in online shopping Australia 2018-2025

Number of households participating in online shopping Australia 2018-2025
Number of households who participated in online shopping in Australia from 2018 to 2025 (in millions)
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